Pick up locations are outside baggage claim on the lower level 2nd curb at what BWI has determined as ZONE 2 . Once on lower level (baggage claim) proceed inside the terminal and exit thorough DOOR 7. Our pick up zone is located between doors 7 & 9 - 2nd curb. There is also a location - ZONE 4 - at the International terminal next to the light rail.
PLEASE NOTE THE PICK UP LOCATION CHANGE for flights returning
NOVEMBER 15 (Wednesday) - JANUARY 15 (Monday)
For pick up at the airport please exit through door # 11 on the UPPER LEVEL - DEPARTURES (NOT BAGGAGE CLAIM LEVEL). Proceed to the 2nd curb – shuttles will be parked to your left once you cross to the 2nd curb. CLICK FOR DETAILS AND NEW TEMPORARY AIRPORT PICK UP MAP.
BWI Amtrak/MARC Station and Rental Car Facility Pickup
We provide service to the BWI Thurgood Marshall Airport Station and the BWI Rental Car Facility. When you arrive to park your vehicle here, just let the cashier know your destination and one of our shuttles will drop you off at either place. When you return, please call our Dispatcher at 410-850-7001 and then press 1. We’ll promptly send a shuttle to pick you up and return you to your vehicle.