Pick up locations are outside baggage claim on the lower level 2nd curb at what BWI refers to as ZONE 2. Once on lower level (baggage claim), proceed inside the terminal and exit through DOOR 7. Our pick up zone is located between doors 7 & 9 - 2nd curb. There is also a location - ZONE 4 - at the International terminal next to the light rail.
PLEASE NOTE: Shuttles can pick up at these 2 BWI locations only - this policy is strictly enforced by the Maryland Transportation Authority Police. If you have any questions, please ask your driver.
BWI Amtrak/MARC Station and Rental Car Facility Pickup
We provide service to the BWI Thurgood Marshall Airport Station and the BWI Rental Car Facility. When you arrive to park your vehicle here, just let the cashier know your destination and one of our shuttles will drop you off at either place. When you return, please call our Dispatcher at 410-850-7001 and then press 1. We’ll promptly send a shuttle to pick you up and return you to your vehicle.